Thereafter, using these set of operational support processes as the base, Maximus will do the necessary amendments to the processes based on the agreed revised Organization’s operational support processes.
Upon agreeing on the expectation of the project, Maximus will review the existing operational support processes against a set of best practices. Upon review, Maximus will make the necessary recommendation in which would require the Client to agree. Upon agreement on how the process should be aligned, Maximus will make the necessary adjustment to the processes. If there is process automation involvement, Maximus will do the necessary development work to automate the process and deliver the process automation software.
MX Automation Process Management Engineering™
With an in-depth understanding of Maximus is able to assist you to engineer and automate business processes of your needs.
Through business process consultancy, the Organization will be able to reap the following benefits;
1.
With Maximus wide industry domain knowledge, Maximus will be able to design business processes developed in consideration of the industry practices.
2.
Being highly experienced in business process development, Maximus will be able to identify potential risk areas in existing business processes and recommend solutions to mitigate them.
3.
Business process automation includes notification, reminder notification, routing and escalation, task assignment to technological devices or human being.
4.
Maximus is able to automate business processes workflow and link up with the automated operational support processes.
Prior to developing the business process, Maximus will perform an in-depth understanding of the affected business units and identify their interfaces and dependencies. With this understanding, Maximus will then study into the existing process to map out how activities are being carried out and make recommendations for possible areas of improvement. Upon agreement with the customer on the optimized business processes, Maximus will then do the necessary development work to automate the process and deliver the process automation software. With process automation, your organization will be able to enjoy the following benefits.
1. Paperless environment to support the Green movement.
2. Able to retrieve the records at your fingertips using endpoints.
3. Able to review and approval requests on the go.
4. Able to reduce the possibility of frauds.
5. Able to perform review of all past records during audits.
6. Able to perform trending and prediction to further optimize the services.
Want to learn more how we can assist your organization in automating your operational processes? We're here to help.