CYBERSECURITY AUGMENTATION SERVICE

MX process ENGINEERING™

Many best practices have been developed for supporting functions in recent years ranging from IT operational best practices (e.g. ITIL) to financial reporting standards (e.g. ISCA). With extensive years of experience focusing on operational processes, Maximus has developed a set of manual and automated generic processes to support most IT and HR operations. Maximus will first perform a review of the Organization’s existing support processes to determine its sufficiency by aligning towards international best practices.

Thereafter, using these set of operational support processes as the base, Maximus will do the necessary amendments to the processes based on the agreed revised Organization’s operational support processes.

 

Through the use of Maximus pre-defined templates for operational support process development, the Organization will be able to reap the following benefits;

1.

Able to standardize existing duplicated processes into a common supporting process.

2.

Avoid potential design flaws in the operational support processes.

3.

Able to automate operational support process within a short timeframe.

4.

Able to align support processes against international best practices vis a vis current work culture.

Upon agreeing on the expectation of the project, Maximus will review the existing operational support processes against a set of best practices. Upon review, Maximus will make the necessary recommendation in which would require the Client to agree. Upon agreement on how the process should be aligned, Maximus will make the necessary adjustment to the processes. If there is process automation involvement, Maximus will do the necessary development work to automate the process and deliver the process automation software. 


MX Automation Process Management Engineering™

Labor is one of the biggest variables in all businesses in terms of product and service quality, production cost and maintaining a positive work culture. Organisations today seek to reduce the dependency on labor by automating routine business processes. That is also one of the reasons why there is a proliferation of endpoints for remote monitoring and control as well as IoT. If the Organization is unable to automate its business processes, it will be a matter of time before it can no longer compete with its competitors and hence losing out its competitive edge.

With an in-depth understanding of Maximus is able to assist you to engineer and automate business processes of your needs.

Through business process consultancy, the Organization will be able to reap the following benefits; 
1.

With Maximus wide industry domain knowledge, Maximus will be able to design business processes developed in consideration of the industry practices.

2.

Being highly experienced in business process development, Maximus will be able to identify potential risk areas in existing business processes and recommend solutions to mitigate them.

3.

Business process automation includes notification, reminder notification, routing and escalation, task assignment to technological devices or human being.

4.

Maximus is able to automate business processes workflow and link up with the automated operational support processes.

Prior to developing the business process, Maximus will perform an in-depth understanding of the affected business units and identify their interfaces and dependencies. With this understanding, Maximus will then study into the existing process to map out how activities are being carried out and make recommendations for possible areas of improvement. Upon agreement with the customer on the optimized business processes, Maximus will then do the necessary development work to automate the process and deliver the process automation software. With process automation, your organization will be able to enjoy the following benefits.

1.  Paperless environment to support the Green movement.

2.  Able to retrieve the records at your fingertips using endpoints.

3.  Able to review and approval requests on the go.

4.  Able to reduce the possibility of frauds.

5.  Able to perform review of all past records during audits.

6.  Able to perform trending and prediction to further optimize the services.

Want to learn more how we can assist your organization in automating your operational processes? We're here to help.

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